Fix lỗi your pc ran into a problem and needs to restart

The xanh screen error prompt "Your PC ran inkhổng lồ a problem & needs lớn restart" is a prevalent error message. We provide 11 fixes that cover all standard issues that result in this error. Try them one by one to lớn get rid of the unexpected system crash. If any important files are lost in the process, try data recovery software lớn get them back.

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According lớn different situations, the answers khổng lồ how khổng lồ fix your PC ran inlớn a problem vary. Here"s quichồng navigation for all solutions, you can directly jump khổng lồ the part you"re interested in:

CasesStep-by-step Troubleshooting
Case1. You can boot WindowsBoot inkhổng lồ safe mode và then boot normally > check disk > leave sầu enough space for system drive> check system log in sự kiện viewer...Full steps
Case2. You can"t boot WindowsPerform system restore > perkhung system image recovery > restore registry configuration...Full steps
Case3. Stuchồng in Windows loopPerform startup repair > Perkhung system/image recovery > restore registry > enter safe mode...Full steps

Applies to: Fix "Your PC ran into lớn a problem & needs khổng lồ restart" issue on the lademo Windows 10 20H2 October Update, Windows 10 2004, Windows 10 1909/1903/1809/1803/1709, và more. 

Windows 10 20H2 October Update Rolls Out: Starting October đôi mươi, Microsoft is making the newest Windows 10 October Update with its new features available for mainstream users lớn install.If you haven"t received it yet, you can manually tải về it from a variety of channels.To install the latest Windows 10 20H2 update, clichồng to Download Lathử nghiệm Windows 10 Update from Microsoft official site.

About "Your PC Ran Into lớn a Problem và Needs lớn Restart"

Some Windows users have encountered a situation where their operating system crashes unexpectedly and displays the dreaded blue screen of death. There are various underlying causes that can result in a crash, and the system will report different error messages & information. Among the xanh screens, "Your PC ran into a problem & needs lớn restart" happens most frequently.


The error "Your PC ran inkhổng lồ a problem and needs to lớn restart. We"re just collecting some error info, & then we"ll restart for you" may occur during the Windows startup process or during normal use.




Each stop/error code indicates the possible causes of the issue. However, there are various error messages (100+) related khổng lồ "Your PC ran into lớn a problem & needs khổng lồ restart". Thus, there are so many reasons why you encounter the error. But I narrow them down lớn the following factors:

Changes in registryCorrupted system filesProblematic driverVirus/malware infectionLoose hard drive sầu connectionImproper shutdown of the system

These causes may also lead to lớn other xanh screen errors lượt thích DPC Watchdog violation, Automatic Repair loop, và more. Data Recovery Wizard

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11 Fixes for Your PC Ran Into a Problem and Needs a Restart in Windows 10/8/8.1

If you are faced with the error, there is a sllặng chance that your computer will work properly after a restart. In more common situations, your PC will restart and prepare an automatic repair, which generally doesn"t work and will show you "Your PC did not start correctly". Or you are just stuông chồng at the "Your PC ran inkhổng lồ a problem và needs to lớn restart" loop. Specify your situation & carry out the corresponding fixes lớn have a try.

Notice:You"d better visit this page with another device instead of your computer since some of the solutions below require you khổng lồ restart your computer. Besides, whether you can boot your computer or not, if the error code says "INACCESSIBLE BOOT DEVICE", vị check your hard drive connection & remove sầu the peripherals that are attached khổng lồ your computer.

Situation 1. You Can Boot Windows

Even if you can still boot your computer, you need to apply some troubleshooting steps to prsự kiện such an error from happening again. But you are the lucky ones that can fix the error much more easily with a bootable computer.

Method 1. Boot into Safe Mode and then Boot Normally

Safe Mode is a diagnostic mode of Windows. It starts your PC with the minimal necessary programs and services. In Safe Mode, you can fix some system-related problems by uninstalling incompatible software/driver, deleting problematic files, removing viruses, and more. Even if you bởi nothing, booting inlớn Safe Mode is useful to lớn repair some system errors by helping the storage system khổng lồ be reaccessed.

On a functional computer, you can enter Safe Mode via Settings:

Step 1. In Windows 10, cliông chồng "Start" > "Settings" > "Update và Security" > "Recovery".

Step 2. In the "Advanced startup" section, choose "Restart now".

Step 3. After the restart, choose "Troubleshoot" > "Advanced Options" > "Startup Settings" > "Restart".

Step 4. Now you will see the "Startup Settings" screen. You can choose one of the three Safe Mode options: "Enable Safe Mode", "Enable Safe Mode with Networking", or "Enable Safe Mode with Commvà Prompt".

Step 5. Restart your computer và see whether it boots properly.


Method 2. Check the Disk

Cheông chồng the disk is identical to running the CHKDSK commvà, which is used to fix disk errors like bad sectors và file system errors. If "Your PC ran into lớn a problem & needs to lớn restart" appears with "INACCESSIBLE_BOOT_DEVICE", it may be caused by the file system errors on your hard drive. That"s why checking the disk is necessary.

Step 1. Go to "This PC". Right-clichồng your drive sầu và choose "Properties".

Step 2. Go to lớn the "Tools" tab và clichồng "Check" > "Scan drive".


Method 3. Leave sầu Enough Space for System Drive

The Windows operating system & some applications installed need sufficient miễn phí space to lớn function properly. If your system drive, generally C drive, is almost out of space, you should consider extending the system partition lớn create more space for your OS.

Method 4. Cheông chồng System Log in Event Viewer

Checking the system log in Event viewer is helpful lớn find the culprit of the "Your PC ran into a system" error in Windows 10/8/8.1, especially for a problematic device or driver. 

Step 1. Clichồng "Start" and enter the event viewer.

Step 2. Right-click "Event Viewer" and choose "Run as administrator".

Step 3. Exp& "Windows Logs" and choose "System".

Step 4. Cheông chồng the errors that occurred simultaneously with the xanh screen and fix the error according khổng lồ the information.


Of course, there are other ways to lớn try, including updating the device driver in Device Manager và running hardware diagnostics provided using the Windows built-in feature. If the solutions above sầu fail, continue to lớn carry out these methods to lớn cope with the problem.

Situation 2. You Can"t Boot Windows & See "Your PC did not start correctly"

In some cases, your PC will restart & prepare a startup repair automatically after the error message appears, resulting in the "Your PC did not start correctly" screen. Here you can see two options: Restart và Advanced options.


If you clichồng "Restart", it"s almost inevitable the computer will come with the same error screen. Thus, you should choose "Advanced options" instead. Afterwards, continue to choose "Troubleshoot" > "Advanced options".

Here you will see five or six options, depending on your Windows version, including System Restore, System Image Recovery, Commvà Prompt, Startup Settings, & Go baông xã lớn the previous build. Here is a brief explanation:

If you have created a restore point, then using the System Restore feature will bring your computer baông chồng to a functional state. If not, this option is useless.Similarly, if you have sầu created a system image, you can persize a System Image Recovery khổng lồ bring your system baông xã lớn life. If not, it"s just not the option for you.In this case, the computer had tried a Startup Repair and failed. Therefore, it"s unnecessary to lớn try it again.In Commvà Prompt, you can use comm& lines lớn exedễ thương operations.In Startup Settings, you can enter Safe Mode, disable automatic restart after failure, and more.The "Go baông xã to lớn the previous build" will bring your computer baông chồng lớn an earlier version.Method 1. Persize System Restore

If you have a system restore point available, you can perkhung a system restore:

Step 1. In the Windows Boot Options thực đơn, select "Troubleshoot" > "Advanced Options" > "System Restore".

Step 2. Choose a previous working state (data) lớn restore your computer.

Step 3. Wait until Windows restores your system. Then restart the computer.


Method 2. Persize System Image Recovery

Alternatively, you can perkhung a system image recovery if you have sầu created a system image before the issue arise.

Step 1. Connect the external hard drive sầu that contains the system image lớn your computer.

Step 2.

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In the Windows Boot Options menu, select "Troubleshoot" > "Advanced Options" > "System Image Recovery".

Step 3. Choose the system image you want to recover.

Step 4. In the Re-image your computer wizard, select the system image, and cliông xã "Next".

Step 5. Follow the wizard to format the disks và restore the system.

Step 6. Restart your computer.


Method 3. Restore Registry Configuration

Don"t have sầu any restore point or system image? No worry. Based on the details above, here I recommend you select "Comm& Prompt" to restore the registry.

The registry is a database that contains the configuration data for the Windows operating system and most of the applications. That is why changes in the registry may influence the functionality of your computer or programs. Registry files may get deleted accidentally by yourself or by some program. And that could result in serious problems just like "Your PC ran into a problem & needs lớn restart". Luckily, the changes can be reverted with the registry backup files, which you can complete via Commvà Prompt.

Step 1. Choose "Comm& Prompt" among the options.

Step 2. Select the trương mục và enter the password.

Step 3. In Command Prompt, enter the following commvà in order:

C:CD WindowsSystem32CD configDIRCD regbackDIR CD..REN default default1ren sam sam1ren security security1ren software software1ren system to lớn system1CD regbackcopy * c:windowssystem32config

Step 4. Type exit. In the "Choose an option" screen, choose "Turn off your PC" & then start your computer.

Simply speaking, the commands above sầu serve sầu the purpose of replacing the existing system32 config files, which might have sầu been changed incorrectly, with the ones in the backup folder. This method will certainly work if the "Your PC ran into a problem" error is caused by registry changes.

If restoring the registry comes in vain, you can choose "Startup Settings" and enter Safe Mode lớn try more solutions.

Situation 3. You Are Stuông xã in the "Your PC ran into lớn a problem" Loop

Unlượt thích either of the two cases above sầu, you have no options available to lớn choose from. All you have sầu is the repeated restart & error circle. In a situation like this, you can either recover data from the corrupted OS or fix the problem with the Windows installation CD/DVD. If you don"t have sầu an installation disc, you can create a Windows installation media as a substitute. With the Windows installation truyền thông, you can repair your computer via the Advanced options which you have no access to currently.

Preparation: Steps lớn access the Advanced options via the Windows installation media:

Step 1. Create a Windows installation truyền thông according lớn the official guide supplied by Microsoft.

Step 2. Connect the bootable truyền thông lớn your computer & boot your computer from the device.

Step 3. Wait for the installation files to load.

Step 4. In the Windows Setup window, choose "Next".

Step 5. Cliông xã "Repair your computer" in the Setup window và choose "Troubleshoot" > "Advanced options".

In situation 2, I have explained what these Advanced options can bởi. To fix the "Your PC ran inkhổng lồ a problem and needs khổng lồ restart" in Windows 10, you can apply the following solutions in order.

Method 1. Perform Startup Repair

Startup Repair enables you to lớn fix certain system problems that might prevent Windows from booting up. It is always a good option when there is a boot failure on the computer.

Method 2. Perkhung System Recovery/System Image Recovery

The precondition khổng lồ use such options is that you have a restore point or system image available. If not, switch khổng lồ other workable ways.

Method 3. Restore the Registry in Commvà Prompt

Did you change the registry on your computer recently? If you did, enter Commvà Prompt and follow the steps detailed in situation 2 to lớn bring the registry lớn an earlier working state.

Method 4. Enter Safe Mode

As mentioned above, Safe Mode is a diagnostic mode that allows you to perkhung some troubleshooting steps. In Safe Mode (with Commvà Prompt), you can vị a lot of things khổng lồ cope with the issue, like:

Uninstall incompatible softwareUpdate driverRemove sầu virus/malwareRun System File Checker tool

To uninstall problematic software: 

Step 1. Go lớn "Start" > "Settings" > "Apps" > "Apps và features".

Step 2. Cliông xã the target software & click "Uninstall".


To update the hard drive/motherboard driver: Since your computer cannot boot properly, you need khổng lồ update the hard drive driver or motherboard with a CD or USB that contains the driver. You can download the driver from the manufacturer"s trang web.

To remove the virus: Use the anti-virut software or Windows defender to lớn finish the task. I will show you how to lớn run Windows Defender.

Step 1. Go lớn "Settings" > "Update & Security" > "Windows Security".

Step 2. Cliông chồng "Virus & threat protection".

Step 3. In the "Threat history" section, cliông chồng "Scan now" to lớn scan for viruses on your computer.


To run the System File Checker tool:

It"s no doubt that missing or damaged system files will cause problems on the computer, either minor or serious. The BSOD "Your PC ran into lớn a problem & needs to restart" may also result from system tệp tin errors. Fortunately, the Windows System File Checker tool is able to kiểm tra và repair missing or damaged system files. In Commvà Prompt, enter sfc /scannow to start repairing the system files.

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Extra Tip: Recover Data after Fixing "Your PC ran inkhổng lồ a problem"

If you have, unfortunately, lost some files after taking the methods to troubleshoot the "Your PC ran into lớn a problem và needs to lớn restart" error in Windows 10, try the hard drive sầu recovery software - data recovery software khổng lồ retrieve sầu them. This software can recover files due lớn deletion, format, system crash, and more. Once data loss is found, launch the software và rescue your files as soon as possible.

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