The ‘Photocửa hàng could not complete your request because of a program error’ error message is often caused by the generator plugin or the settings of Photocửa hàng along with the tệp tin extension of the image files. The error message appears when you are trying lớn open a PSD file. The said error message, in rare situations, can be very difficult lớn solve sầu as the application throws the said error message whenever something or anything is wrong. This could refer lớn the preferences of the application, or maybe even some corruption in the image file.Quý khách hàng sẽ xem: Lỗi could not complete your request because of a program error


Photoshop could not Complete your Request because of a Program Error

In some scenargame ios, the error message can be restricted to lớn only a specific image file while other image files load perfectly fine. Nonetheless, we will be discussing the various causes of the said error message in detail down below. So let us get into it. 

What causes the ‘Photoshop could not Complete your Request because of a Program Error’ Error Message?

Since the error message is arbitrary, it can often be caused due to the following factors: 

Photosiêu thị Preferences: This is the most comtháng cause of the error message. The issue is, in most cases, caused due lớn the preferences of your Photocửa hàng. This happens when the error message appears on every image file you try lớn open. Image File Extension: Another cause of the said error message can be the extension of the image tệp tin. This can be easily identified when the error message pops up on an individual image tệp tin. In such a case, changing the extension of the image file from .psd to lớn .jpeg or .png often fixes the issue. Otherwise, the image file is corrupt. Locked Library Folder: A locked Library thư mục can also result in the said error message. This can be easily rectified by unlocking the Library folder. Generator Plugin: In some cases, the generator plugin found in the Preferences window can also cause the said error message. Turning it off can often resolve sầu the issue. 

Now that we are done with that, let us get into lớn the solutions & get your issue resolved. 

Solution 1: Change the Extension of the Image File

Before we get inlớn the more technical stuff, the first thing you should try out is changing the extension of the image file. This is suggested, as we have sầu mentioned earlier when the error message pops up on a specific image tệp tin. If all of the other image files load smoothly, you should try changing the extension of the troublesome image tệp tin lớn .jpeg or .png. These formats are pretty generic & usually, pictures are saved in this format. 

If manually changing the extension does not fix the issue, you can try using the Export option in Adobe Photoshop. Before hitting save, make sure that the file format is either .jpeg or .png, & then hit Save

If the issue persists even after changing the image format, then that means the image tệp tin is corrupt and you will have to give sầu it up or use a backup copy if it is important. 

Solution 2: Disabling Graphics Processor Option

This option might make your Photoshop work and render photos a little bit slower than usual because you are basically disabling Hardware acceleration for Photoshop however most people have sầu reported that it can fix this problem.

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mở cửa Adobe Photoshop.Once Adobe Photoshop is opened, press the “Control + K” keys together to lớn open Preferences.Head over to the “Performance” section & Untiông xã option “Use Graphics Processor”Unticking “Use Graphics Processor”Now restart your Adobe Photoshop and you should be good khổng lồ go. If the issue still persists check out the other solutions.

Solution 3: Disable Generator 

The next step to solving the issue would be disabling the generator plugin which is found in the Preferences window. This has reportedly fixed the issue for a few users. Here’s how to lớn vày it: 

mở cửa up Adobe Photoshop.Click on the Edit drop-down menu and then choose Preferences. Switch khổng lồ the Plugins tab and uncheck the ‘Enable Generator’ checkbox.

Disabling GeneratorOnce you have sầu done that, click OK.Restart Photosiêu thị và see if it fixes the issue. 

Solution 4: Unloông xã the Library Folder

A locked Library thư mục can also cause the error message lớn appear. In such a scenario, you will have to lớn unlochồng the Library folder. This can be done pretty easily. Here’s how lớn vì chưng it:

Once you see the Library folder, right-click on it or just hold the Ctrl key while clicking on the thư mục to show the drop-down menu.Cliông chồng on the Get Info option.Unkiểm tra the ‘Locked’ option under thư mục details.

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Unlocking FolderSee if this fixes the issue for you.

Solution 5: Reset Photocửa hàng Preferences

If the above sầu solutions bởi not work for you, then, you will have sầu khổng lồ remix the Preferences of the Photoshop application as a final resort. Resetting the Preferences usually fix weird issues with the application so this is very likely khổng lồ solve the issue for you as well. Doing this manually is suggested as it does not affect your color & workspace settings. However, if you rephối the Preferences using the keystrokes method, that will rephối the color và workspace settings along with a few more as well. 

Therefore, the manual way is the way to lớn go. Here’s how to bởi it: 

If you are using macOS, this is pretty simple: 

Just navigate khổng lồ the ~/Library/Preferences/Adobe Photosiêu thị CSx Settings/ directory. That’s it.

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For Windows users, bởi vì the following:

Press the Windows Key + R lớn open up the Run dialogue box.Type in %AppData% & hit Enter. This will take you to lớn the AppData directory.There, navigate to Roaming/Adobe/Adobe Photosiêu thị CSx/Adobe Photoshop Settings/ directory.Once you are there, move sầu both the Adobe Photocửa hàng CS6 Prefs.pspAdobe Photoshop CS6 X64 Prefs.psp files khổng lồ your Desktop.

Photoshop Preferences File

Once you have done that, run Adobe Photoshop again & see if your issue has been solved.